Be the grandmaster of digital selling with four strategies
As a comparison to chess, the endgame in selling begins with the right moves. Discover what are the four strategies to become the grandmaster of digital selling.
Understand your customers’ needs and meet them wherever they are
48% of global organizations will increase remote work.
Today, buyers want the best of both worlds, and successful sellers will meet their customers wherever they are. This is why it is important to look at the entire board.
The digital collaboration platform on which sellers and buyers can meet and interact
92% of B2B sales leaders will invest in AI solutions, implementing automation services, adding reporting through analytics tools, and tracking market trends through sales intelligence, which will allow their companies to engage more effectively with customers.
Plan for and invest in a digital sales solution to effectively futureproof.
The engagement and interaction of content and tools on a website
69% of firms struggle with the “Discover” and “Explore” phases before they even purchase anything. This is why it is recommended to focus on higher value engagement.
This opportunity is where organizations can take the initiative toward updated digital training, sales enablement, and upgraded technology because business will no longer be 100% face-to-face.
A complete cross-channel visibility into all customer interactions
72% of sellers lack the unified data and applicable insights to personalize the customer journey.
By knowing the value of their players sellers and customer data companies can gain full control over the market chessboard.
What will be the results of these strategies?
Digital selling includes many other assets such as advanced data analytics, digital documents, intelligence and automation, customer relationship etc. If companies can make these strategies happen, they will see several results such as:
- Higher customer engagement
- Greater anticipation of customer needs
- Overall positive customer relationships